Building your site
Adding a video to your site
Paste a YouTube or Vimeo link: which links work, why nothing loads until play, and the settings that block a video.
helpcenter.
Guides for campaigns running on ElectbaseAll help articles
Plain-English guides to the things campaigns actually get stuck on — connecting your donation processor, moving your domain and email, forms and texting consent, and getting found in search. Still deciding whether Electbase fits your race? That's the FAQ. Can't find an answer? Contact us.
Your account
Adding your campaign team
Own logins instead of a shared password — invitations, seats by plan, roles, and what a downgrade does to your team.
Building your site
Your brand, voice and logo tools
A brand guide that can't go stale, a voice guide that shapes your copy, and palette and logo concepts — including what the logo review does and doesn't cover.
Building your site
Building and publishing your site
Editing is private, publishing is the commitment — the pages each plan produces and the checks that run before anything goes live.
Fundraising
Which donation processor is right for your race?
How to pick a donation processor for your campaign — ActBlue, Anedot, Donorbox, Raise the Money, and Numero compared by fees and who they serve.
Committee & compliance
Getting cleared to publish: your committee and your disclaimer
Why publishing is gated, the two ways to confirm your committee, and what Electbase does and doesn't check about your disclaimer.
Fundraising
Connecting ActBlue to your Electbase site
Who ActBlue serves, ActBlue vs Raise by ActBlue, your donate link, and syncing donations and refunds back to your supporter list and Finance page.
Forms & supporters
Connecting Action Network to your Electbase site
Signups become people in your group; RSVPs become attendances once events are matched. Not yet tested live, and we say so.
Fundraising
Connecting Anedot or Donorbox to your Electbase site
Hosted pages, webhooks, and the honest trade-offs between Anedot and Donorbox.
Forms & supporters
Connecting Google Calendar to your Electbase site
A Campaign Events calendar in your Google account follows your site's events: add, edit, delete. RSVPs never sync.
Getting found
Connecting Google Search Console to your Electbase site
Your site added to your own Search Console. Verified automatically on electbase.com addresses; custom domains verify by hand.
Forms & supporters
Connecting Google Sheets to your Electbase site
A Supporters spreadsheet in your Drive gets a row for every signup, volunteer, RSVP and donation. What breaks it, and what's been tested.
Analytics & tracking
Connecting Google Tag Manager to your Electbase site
Paste your container ID; the snippet bakes in at publish, after a consent default. Not on poll pages. The container is yours.
Forms & supporters
Connecting Mailchimp to your Electbase site
New signups land in the audience you choose, tagged. Double opt-in, the sending-domain warning, and what's been tested.
Forms & supporters
Connecting Mobilize to your Electbase site
What the Mobilize card does today (just saving your organization ID), what's coming, and the CSV route for volunteers.
Fundraising
Connecting Raise the Money to your Electbase site
Your hosted donation link on every donate button; no API, so donors come into Electbase by CSV.
Forms & supporters
Connecting Reach to your Electbase site
Put your Reach join link on a button. That's the connection; Reach has no import API.
Texting & consent
Connecting Switchboard to your Electbase site
New signups added to your Switchboard org, phones only with texting consent, opt-outs pulled back daily. Electbase never sends.
Domains & email
Your campaign's domain and email, explained
Connect a custom domain, keep your email working, and set up SPF, DKIM, and DMARC before your first blast — all in plain English.
Forms & supporters
Asking your own questions on your forms
Four question types, up to 12 per form, supporter filtering, and how answers reach your CSV export.
Forms & supporters
Events and RSVPs
Events on your site, RSVPs with guest counts, an email on every signup, and the CSV you take to the check-in table.
Getting found
Getting your site found on Google (and Bing)
Electbase pings Bing and Yandex automatically on every publish. Google takes one manual, five-minute step in Search Console.
Analytics & tracking
Google Tag Manager on your Electbase site — your responsibilities
The GTM container and its Google terms are yours — the PII and consent obligations your campaign must meet.
Texting & consent
Handing your list to a texting vendor
Export your consented texting list in your vendor's own format, understand every exclusion, and bring your vendor's opt-outs back.
Forms & supporters
Issue polls
Up to five yes/no or 1–5 questions to your own list — four links and a QR code, anonymous by design, with floors on every rate you're shown.
Your account
Plans, billing, and what happens after the election
Free until you publish, plan changes, and the post-election option most campaigns miss — hibernate keeps the site up while the tools go quiet.
Forms & supporters
Hearing about requests as they come in
Who gets the email, what's in it, and where every submission lives once it arrives.
Texting & consent
Collecting phone numbers the right way (texting consent & 10DLC)
Why the texting-consent checkbox is unchecked and optional, what the disclosure text means, and what 10DLC registration asks for.
Committee & compliance
Tracking money in and out
Expenses, receipts and hand-entered contributions — a visibility tool with a CSV exit ramp, not books of record.
Building your site
Going back to an earlier version
Every publish kept permanently, autosaves for a while — and restoring is itself undoable and never publishes on its own.
Analytics & tracking
Which pages convert
Signups, RSVPs and donate clicks counted per page — the floors on every rate, why a rate can pass 100%, and why you should republish.
More guides on the way